Request Items

We do not accept requests from individuals directly. You must be referred by a social agency that has been approved by us.
If you are an individual, show this web page to your social agency. If you are a social agency and wish to register; please go to the Agencies page.
All items are provided free but the client must provide transportation!
Clients loading their trucks.
Clients should have been given these instructions from your social worker.
If you have questions (or if you were not given instructions) you must contact your social worker BEFORE your appointment date.

The following guidelines are established so that we may serve as many families as possible, while maintaining social distancing.
  • A volunteer will direct trucks where to park in our lot.
  • Trucks or trailers longer than 20 feet may have to park on the street.
  • Clients that do not speak English must bring someone to translate.
  • Client will identify themsleves to the check-in personwho will be in the back parking lot.
  • Check-in person will verify that the client has an appointment on this day and time.
  • If the client does not have their vehicle here yet, they can not enter until their vehicle arrives.
  • Client can only bring one other inside, all others in their party must wait outside.
  • Our volunteer at the back door will record items taken so that your agency will know if you need additional help.
  • Clients will be responsible for bringing any ropes or tarps needed.
  • Clients will be restricted in the number of certain items (Couches, Beds, Dressers) that they can take so that we have enough for all clients that day.
  • What we have in any given week is a function of what was donated that week. High demand items such as beds are always in short supply.
  • Clients that do not show and have not called to cancel WILL NOT BE GIVEN A NEW APPOINTMENT.
  • Our goal is to help the maximum number of clients possible while following appropriate safety precautions.
  • We reserve the right to deny service to clients if any of their party do not follow the guidelines.
  • NO SMOKING OR EATING/DRINKING on the property at any time!!!!!
  • Young children should not be brought. If they are, the client may be denied access since we are moving a lot of furniture and it is not safe for young children.
  • All items must be removed. We can not store furniture for later pickup.
  • Volunteers will resolve all conflicts and their decision is final.
  • If a client finds that they cannot make the appointment, they must call 973-868-6007 and leave a message BEFORE their scheduled arrival time.